Privacy Policy

Last updated: 1 July 2026

1. Introduction

Elica Ltd. is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us.

We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable data protection legislation.

2. Data Controller

Company: Elica Ltd.

Website: https://elicawelding.eu

Email: elica@elicawelding.eu

Address: [БЪЛГАРИЯ, гр. Ямбол (8600), жк. ХАЛЕ, бл. 13, вх. Б, ет. 9, ап. 85]

Company Registration Number: [BG128567705]

3. What Personal Data We Collect

Depending on how you use our website, we may collect:

  • Name
  • Company name (if provided)
  • Email address
  • Telephone number (if provided)
  • Information contained in your enquiry or message
  • Order and billing information when purchasing products
  • Technical information such as IP address, browser type, device information, and website usage through cookies where applicable.

4. Why We Process Your Data

We process your personal data for the following purposes:

  • Responding to enquiries submitted through our contact form.
  • Providing quotations and customer support.
  • Processing and delivering orders.
  • Managing customer relationships.
  • Complying with legal and accounting obligations.
  • Improving our website and services.

We will not use your personal information for marketing purposes unless you have given separate consent.

5. Legal Basis for Processing

We process personal data on one or more of the following legal grounds:

  • Your consent.
  • Performance of a contract.
  • Compliance with legal obligations.
  • Our legitimate interests, provided they do not override your fundamental rights and freedoms.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

Enquiries submitted through our contact form are generally retained only as long as necessary to respond to your request and maintain appropriate business records.

7. Sharing Your Data

We do not sell your personal data.

We may share your information with trusted service providers who help us operate our website and business, including:

  • Website hosting provider
  • Email service provider
  • Payment processor (for online purchases)
  • Delivery and courier services
  • Accounting or legal advisors where required

These providers process personal data only on our instructions and are required to keep it secure.

8. Cookies

Our website may use cookies to improve functionality, analyse website traffic, and enhance your browsing experience.

Where required by law, you will be asked for your consent before non-essential cookies are placed on your device.

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data.
  • Correct inaccurate personal data.
  • Request deletion of your personal data.
  • Restrict processing.
  • Object to processing.
  • Request data portability where applicable.
  • Withdraw consent at any time where processing is based on consent.
  • Lodge a complaint with your national data protection authority.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Elica Ltd.

Email: elica@elicawelding.eu

Website: https://elicawelding.eu

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