Terms and Conditions
Last updated: 1 July 2026
1. Introduction
These Terms and Conditions govern the use of the Elicawelding website and the purchase of products through our online store.
By accessing this website or placing an order, you agree to be bound by these Terms and Conditions.
2. Company Information
Company: Elica Ltd.
Website: https://elicawelding.eu
Email: elica@elicawelding.eu
Address: [БЪЛГАРИЯ, гр. Ямбол (8600), жк. ХАЛЕ, бл. 13, вх. Б, ет. 9, ап. 85]
Company Registration Number: [128567705]
VAT Number: [BG128567705]
3. Products
We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate.
Product images are for illustrative purposes only. Actual products may differ slightly due to manufacturing changes or packaging updates.
We reserve the right to modify or discontinue products without prior notice.
4. Prices
All prices displayed on the website are shown in the applicable currency and include VAT where required by law unless otherwise stated.
Shipping costs are calculated separately during checkout.
We reserve the right to change prices at any time. However, confirmed orders will not be affected by subsequent price changes.
5. Orders
Submitting an order does not automatically create a binding contract.
An order is considered accepted only after you receive an order confirmation and the products have been dispatched.
We reserve the right to refuse or cancel any order in cases including:
- Incorrect pricing or product information
- Product unavailability
- Suspected fraudulent activity
- Payment issues
6. Payment
Payment must be completed before products are dispatched unless otherwise agreed.
We accept the payment methods displayed during checkout.
Payments are processed securely through our authorised payment providers. We do not store your payment card details.
7. Shipping and Delivery
Delivery times provided on the website are estimates only.
While we make every effort to deliver orders promptly, we are not responsible for delays caused by courier services, customs procedures, weather conditions, or events beyond our reasonable control.
Risk in the products passes to the customer upon delivery.
8. Returns and Right of Withdrawal
Consumers within the European Union may have the right to withdraw from a purchase within 14 days in accordance with applicable consumer protection legislation.
To exercise this right, customers must notify us before the withdrawal period expires.
Products must be returned unused, in their original packaging, and in a condition suitable for resale unless otherwise required by law.
The customer may be responsible for return shipping costs unless the return is due to our error or a defective product.
Certain products may be excluded from the right of withdrawal where permitted by law, including customised or made-to-order items.
9. Defective or Damaged Products
If you receive a defective or damaged product, please contact us as soon as possible after delivery.
Where a product is confirmed to be defective, we will arrange an appropriate remedy in accordance with applicable law, including repair, replacement, refund, or price reduction.
10. Warranty
Products are covered by the statutory legal guarantee applicable under the laws of the customer’s country where required.
Any additional manufacturer warranties are separate from your statutory rights.
11. Customer Responsibilities
Customers agree to provide accurate and complete information when placing orders.
Customers are responsible for ensuring that welding products are used safely, correctly, and in accordance with all applicable instructions, standards, and regulations.
12. Limitation of Liability
To the maximum extent permitted by law, Elica Ltd. shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.
13. Intellectual Property
All content on this website, including text, images, graphics, logos, and product descriptions, is the property of Elica Ltd. or its licensors and may not be copied, reproduced, or distributed without prior written permission.
14. Privacy
Your personal data is processed in accordance with our Privacy Policy.
15. Force Majeure
Elica Ltd. shall not be liable for delays or failure to perform its obligations resulting from circumstances beyond its reasonable control, including natural disasters, strikes, transport disruptions, government actions, pandemics, or other force majeure events.
16. Governing Law
These Terms and Conditions are governed by the laws of Bulgaria.
Any disputes arising from these Terms shall be subject to the jurisdiction of the competent Bulgarian courts, without prejudice to mandatory consumer protection rights under applicable EU law.
17. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
Elica Ltd.
Email: elica@elicawelding.eu
Website: https://elicawelding.eu